Frequently Asked Questions

---

Anywhere in Connecticut, we'll be there.

Our crew will handle delivering and picking up any product you order to ensure a safe and successful event!

We operate within a 1-2 hour delivery window. Our office will call you earlier in the week letting you know what day and time we plan on delivering.

Give us a call at 203-303-1016 or email madbouncect@gmail.com to secure your inflatable!

A clean inflatable should never be questioned. At Mad Bounce LLC, every single one of our pieces is inspected and cleaned REGULARLY! With more specific questions about our cleaning procedure, give us a call or an email.

There MUST be adult supervision while there are children are using the equipment. The bigger the piece is, the more supervision is necessary. Supervision is required to ensure a safe and successful event.

Though a level and grassy area is ideal, we have set up our equipment on concrete, asphalt and sand. We also service many customers with indoor events. Our crew must know the type of surface before delivery so we bring the proper materials to secure the piece. 

All of our inflatables need at least one standard 110-volt household outlet. Nothing else can be plugged into that outlet. Depending on the type of piece you get, you may need more than one outlet. If your event is somewhere with no power, or farther than 100ft from an outlet, consider renting a generator from us. We supply all extension cords needed. Click on the piece you're interested in for more information on power!

Our inflatables are constructed to be as safe as possible. Customers can create a safer environment with proper supervision and commitment to the safety rules posted on our pieces. We share the same goal of having a safe and successful event.

Yes, Mad Bounce LLC is fully insured in the event of injury due to our gross negligence or equipment malfunction.